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How The Life Assure System Works

How It Works Step One

How It Works Fallen Senior

All of our units come with a water resistant pendant that can be worn as either a necklace or on the wrist. Once the button has been pressed, a wireless signal is sent to your Life Assure medical alert. The base then contacts one of our many monitoring stations and a voice will come on the line to make sure that you're ok.

How It Works Step Two

How It Works Senior Getting Back Up

Within a few seconds after the button has been pressed, one of our trained professionals will be on the line to assist you. The representative will come on the line via the Life Assure medical alert unit to determine if you're ok. If you cannot speak to the representative or they can't hear you, don't worry, help will still be on the way.

How It Works Step Three

How It Works Senior Receiving Help

It really is that easy. Your Life Assure medical alert unit has a microphone that is sensitive enough to hear you around comers and in other rooms within your home, so you don't have to be in the same room to our representatives. Don't allow yourself to be caught in an emergency without the help you deserve, Remember, this button could save your life!

Life Assure Emergency Calls Answered In Canada
Life Assure Emergency Calls Answered In Canada
How It Works Step One
How It Works Fallen Senior

All of our units come with a water resistant pendant that can be worn as either a necklace or on the wrist. Once the button has been pressed, a wireless signal is sent to your Life Assure medical alert. The base then contacts one of our many monitoring stations and a voice will come on the line to make sure that you’re ok.

How It Works Step Two
How It Works Senior Getting Back Up

Within a few seconds after the button has been pressed, one of our trained professionals will be on the line to assist you. The representative will come on the line via the Life Assure medical alert unit to determine if you’re ok. If you cannot speak to the representative or they can’t hear you, don’t worry, help will still be on the way.

How It Works Step Three
How It Works Senior Receiving Help

It really is that easy. Your Life Assure medical alert unit has a microphone that is sensitive enough to hear you around comers and in other rooms within your home, so you don't have to be in the same room to communicate with our representatives. Don't allow yourself to be caught in an emergency without the help you deserve, Remember, this button could save your life!

Life Assure Emergency Calls Answered In Canada
Life Assure Emergency Calls Answered In Canada
Life Assure Quiz Image Senior man and woman walking a dog

Life Assure Product Quiz

Find The Perfect Medical Alert Device

Life Assure Classic home medical alert button
Life Assure Mobile Plus medical alert button

Take our 30 second quiz and discover which Life Assure medical alert device is the right fit for you or a loved one.

Take Product Quiz

Life Assure Product Quiz

Find The Perfect Medical Alert Device

Life Assure Quiz Image Senior man and woman walking a dog

Take our 30 second quiz and discover which Life Assure medical alert device is the right fit for you or a loved one.

Take Product Quiz

How The Life Assure System Works

Protect Yourself And Remain Independent In 3 Easy Steps

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Life Assure is dedicated to providing Canadian seniors with the best home and on-the-go emergency alert systems, guaranteeing 24/7 coverage. Our medical alert systems are designed to protect you in three simple steps.The Life Assure Classic Home and Life Assure Total Home models can receive signals from the personal help button at a distance from the base unit, allowing you to keep safe throughout your home. No matter where you are in your home, you can feel safe and secure in case of an emergency. If you’re looking to maintain an active, outdoor lifestyle, our Life Assure Premium Mobile Plus model may be for you. The Life Assure Premium Mobile Plus model is fully mobile, using cellular and GPS technology.

Classic Home

Peace Of Mind In Your Home

Claasic Default Image

Product Features

  • Two Way Voice Communication
  • No Long Term Contract
  • Monitored 24 Hours A Day 7 Days A Week
  • No Hidden Fees
  • Water Resistant Pendant (Wristband Or Necklace)
  • Up To 80 Hour Backup
  • Detection Range Of Up To 600 Feet From Base
  • VoIP and Cable Compatible
  • Fall Detection Capability (With Pendant)
  • Excellent Quality Speaker
  • Microphone With Increased Sensitivity
  • No Activation Fee
More Information ORDER

Premium Mobile Plus

Protection On The Go

Life Assure Product Gallery-Premium Mobile Plus Primary

Product Features

  • Two Way Voice Communication
  • Water Resistant
  • Monitored 24 Hours A Day 7 Days A Week
  • No Hidden Fees
  • Can Be Used Virtually Anywhere
  • No Activation Fees
  • GPS Can Pinpoint Location
  • No Long Term Contracts
  • Charges Fully Within 4 Hours
  • Fall Detection Capability
  • Risk Free Guarantee
More Information ORDER
How It Works Step 01 Detailed

Step One: Push The Medical Alert Button For Help


If you find yourself in an emergency and in need of help, such as in the event of a fall, push the button on your medical alert system or pendant. Your medical alert system will connect to a medical alert specialist from the monitoring center that will be able to guide you through your emergency.


Life Assure understands emergencies can happen suddenly at any time. That’s why the medical alert monitoring center is available 24 hours a day and 7 days a week, so you can be confident that help is available whenever you need it at the push of a button.

How It Works Step 02 Detailed

Step Two: Speak To The Medical Alert Specialist


Once you have connected with the monitoring center, you can let the medical alert specialist know about the emergency you are facing. The specialist will guide you through your emergency so that you can recover safely.


If you require help, the medical alert specialist can assist you based on the severity of your emergency. The medical alert specialist can send emergency services to you if you require serious and professional help. They can also reach out to your emergency contacts as well. In either case, help will be sent to you right away.

How It Works Step 03 Detailed

Step Three: The Help You Need is On The Way


Once you have let the monitoring center know about your emergency, they will send help your way immediately. Remain calm and keep connected with your medical alert specialist until help arrives.


If you are looking for additional protection you can also get automatic fall detection with your medical alert system. With automatic fall detection, your medical alert system will connect to the monitoring center in the event of sudden movements such as falls. This way you can connect to the monitoring center and receive the help you need even if you find yourself unable to communicate during the emergency.


All Life Assure medical alert systems are compatible with automatic fall detection. If you would like to learn more about our products and automatic fall detection please visit our Product page .

Frequently Asked Questions

Learn More About How Life Assure Medical Alert Systems Work

How Do I Call For Help?

Simply press the button on your medical alert system and you will be immediately put in contact with a medical alert specialist who can send you the help you need.

How Does A Medical Alert Button With Fall Detection Work?

Fall detection works by detecting sudden movements such as falls. When this happens, the device will connect to your medical alert specialist. Fall detection works as an additional layer of safety if you find yourself in an emergency where you are unable to press the help button by contacting your medical alert specialist who can send you the help you need.

What If I Accidentally Press My Help Button?

If you accidentally press your help button, do not worry. Simply let the medical alert specialist know that you are okay and that you have pressed the button accidentally. They will be glad to hear that you are alright!

Are There Any Fees For False Alarms?

No! You will never be charged for false alarms. In fact, Life Assure encourages users to test their device regularly, at least once a month.

Can I Use My Device Immediately After Receiving It?

Yes! Once you have plugged in your Classic Home medical alert system, you can enjoy peace of mind throughout your home. If you have ordered Premium Mobile Plus, we recommend charging it for 4 hours after it has been received before use.

Can I Wear It In The Shower?

Yes! Life Assure medical alert systems are water resistant, so you can stay protected 24/7 even in the shower.

What Is The Battery Life And How Is It Recharged?

Life Assure base units have 32–48 hours of backup power. Mobile devices last 2–5 days and are easily recharged using a cradle or USB cable.

Is The Monitoring Center Available 24/7?

Yes, Life Assure’s monitoring center is available 24/7, every day of the year. Help is always just a button press away day or night.

What Happens If There’s No Response From The User During An Alert?

If the user doesn’t respond after pressing the help button, the monitoring center will treat it as an emergency. They will immediately dispatch emergency services and contact any caregivers or emergency contacts on file. This ensures help is sent even if the user is unable to speak.

Get Started With Life Assure

You Can Join Thousands Of Seniors Enjoying Safety And Peace Of Mind Today

Now that you know how to use a medical alert system in the event of an emergency its time to choose the perfect device for you or your loved one. Life Assure offers a medical alert for any lifestyle. The Classic Home medical alert system is perfect for those who remain at home. For those who are on the go, we recommend the Premium Mobile Plus.

Not Sure How Medical
Alert Systems Work?

Call 1-800-354-5706 today! Our trained Senior Advocates are ready to help you discover:

●  The Best Medical Alert Devices And How They Work

●  A System Tailored To Your Lifestyle And Daily Routine

●  Exclusive Offers To Ensure You Get The Best Value

Life Assure medical alert devices are made with water-resistant materials, offering reliable protection in the shower, bath, or outdoors in the rain. Each device is compatible with fall detection technology, which automatically sends for help if a fall is detected - even if you're unable to press the button. Life Assure ensures you're never alone in an emergency.

Life Assure Seniors Advocate In Monitoring Center

Learn More About Our Products

To learn more about the products that we offer, you can visit our Products page . If you're having trouble deciding between our products, our Buying Advice page has information that can help you finalize your decision.


Ready To Order Now?

You can order a medical alert system directly from our website by visiting our Order page .

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