Absolutely lovely staff who are very eager to help and get you what you need for safety. My grandma absolutely loves her necklace and bracelet and feels so safe with it. When she had her fall the employee that spoke to her was so kind and reassuring. Definitely recommend working with them.
My questions were answered in a simple and direct manner. The staff was completely understanding, respectful, and very friendly when dealing with my questions.
Call with Donna was excellent. She had first hand experience on use of the device which helped greatly including to reassure my Mom. Also reinforcing the best practices for testing of the device and payment. The call was picked up on the first ring also! Fantastic and personal service.
Had issues with the system, and after speaking to customer service, realized the machine was not properly hooked up. She walked me through it and voila. She was very friendly and easy to understand. Great job.
Right from my first call I have been impressed with the friendliness and knowledge of each operator. Having seen a friend's system in operation I was totally taken with how the Life Assure staff answered each false alarm so professionally. I hope never to have a real emergency but if I do, this medical alert system will get me the help I need in a timely manner.