Yesterday I contacted Life Assure as I was concern if my device was operating system was functioning correctly. The lady I spoke to was amazing she was very polite very friendly and compassionate. Before I contacted them I hesitated as I wasn't sure about my question and felt foolish to contact them. The lady answered my question and we were on the phone for a few minutes. When I said good-bye I felt wow this was a great experience she took her time to explain everything in detail and I felt no question went unnoticed and her mannerism was amazing very friendly and approachable. Importantly she took her time to explain every detail.

- Holly M

So far very, very satisfied and relieved. I talked to a number of companies including the large American subsidiary and I opted for this Canadian company. Everyone I talked to at life assure was extremely helpful and informative. Thanks to all of you! We opted for the mobility fall detection pendant for my mom. She can talk and hear the call Centre as the pendant is a two communication device. Even if the battery gets low it talks to her. So as long as the cell coverage is there it will see her no matter where she is. She has only had it one week but yesterday it detected a fall at the grocery parking lot when her poor knee gave out. She was questioned by the operator to make sure she was okay and my sister, who lives locally was informed. Very happy at this point!

- Denise M

My 90 yr old mum needed an alert system in case she fell. She lives in her own home so she needed that system, just in case. Because of the initial conversation I had I decided to go with this system. Then the team did what they could to give me the best possible deal as I was paying it for the yr rather than month to month. The staff have explained to me step by step how their system works from the moment you activate it. Its been a great experience and the staff really not mind how often you call them with any concerns you have. They never make you feel rushed off the phone but happily take the time to explain things. I recommend this product to anyone who feels they need it.

- Carolyn G

When I spoke with Rhonda, I was more than a little stressed and not very organized. To say she was patient is a vast understatement! Not to mention incredibly helpful as she guided me right through to the end. Even staying on the line with me while we tested the unit.
She explained every detail (more than once) making sure that I had a complete understanding before we said good bye.
I will not hesitate to recommend your company to everyone I know who needs such a service!

- Kjeld S

GPS system arrived faster than expected. Good customer service. Easy set up. The speaker in the pendant is not quite loud enough for someone who is hard of hearing. The GPS is counting on cell service. As we are in a rural area, the service isn’t always the best and the signal is often weak. Keep in mind that GPS systems need 4 hours to be charged and can’t be worn during that time—no way around that.

- Jan S

Tracy answered our call regarding my Mom. We asked to switch up our contacts list and had questions about power failure. Tracy was most helpful as are any of the staff that we've spoken to over time. Thank you Life Assure for putting us at ease.

- Shirley R