How It Works
- • You can use your fall detection pendant just like any of our Medical Alert system buttons–simply push the button around your neck and an emergency response operator will be contacted immediately. But with this cutting-edge technology, if you fall and are unable to push your button, you can breathe easy knowing it will automatically contact an operator for you.
- • The Fall Detection Pendant only takes a few seconds to interpret the movement and determine if an actual fall has occurred. If a fall is determined, the pendant will send a signal to your device, which will initiate a call to the emergency response center, just as if you pressed your button. Remember; always press your button if able, as some falls may not be detectable.
- • Moreover, the best part is the fall detection pendant is both lightweight and waterproof. Therefore, you can wear it everywhere–even in the shower, where falls are extremely common.
- • The Fall Detection Pendant will detect MOST falls.
Canceling A False Alarm
- • Wait until an operator comes on the line and let them know everything is okay.
Testing Your Fall Detection Pendant
- • Testing Fall Detection will be exactly the same as testing your device normally. Simply push the HELP button and wait for the operator. Let the operator know that you are testing. If you do not inform the operator, help will be dispatched.
- • If your device can connect to the operator, the Fall Detection is also working. Please DO NOT fake falls or throw your pendant on the floor.
Always press your button if you are able, as some falls may not be detectable.
Important Safety Information
- • Test your system once a month by using your transmitter buttons.
- • The signal distance from the Fall Detection Pendant to the device depends on the size, construction and environment in and outside your home.
- • Do not wear your Fall Detection Pendant while sleeping. Please wear your alternate button or keep your pendant near your bed.
- • The lanyard has been designed to breakaway when tugged however; the user can still suffer serious personal injury or death if the cord becomes entangled or stuck on objects.
- • Wear your Fall Detection Pendant at chest level with the emergency button facing forward.
- • Do not wear your Fall Detection Pendant while swimming or in a chlorinated pool.
- • If the pendant is not working properly, the light will appear red when testing. If the light is blinking red, then the device has not yet been programmed.
